Plush Puffs are a product (and a registered trademark) of To Your Heart's Content
To contact us regarding an order or with a question, we suggest starting with email to: info@plushpuffs.com. Send us your marshmallow stories, recipes, comments, flavor suggestions, and custom orders. And pictures! We want to see your pictures enjoying Plush Puffs! We do custom orders with a minimum quantity if you have a specific flavor or cut need. Typically you're looking at a minimum order of 50+ lbs of marshmallows or more, depending on the order, more for custom flavors. For smaller quantities needing a special cut, we can sell uncut sheets for you to cut however you like.
If there's an urgent matter, you reach us by telephone at (818) 784-2931. Our fax number is (818) 474-7816.
And if you need to mail something to us:
PO Box 56043, Sherman Oaks, CA 91413-1043 United States
Plush Puffs can also be purchased in bulk (without the retail packaging) by the pound. Please contact us at info@plushpuffs.com for pricing. Minimum quantities will apply.
In addition to the flavors available in the retail packaging, we can provide additional flavors for special orders. A minimum order is required, special pricing is available, and please allow plenty of time!
If you have specific flavor ideas for an occasion, don't hesitate to contact us. We can do all kinds of things if you plan to use the marshmallows within a short time-frame.
Our Vision
To offer the highest quality, all natural, intensely flavored marshmallows ever. This is a marshmallow that is not only good enough to eat on its own, but amazing when melted in hot drinks, used in any number of recipes and/or roasting applications. Each flavor is actually intensified when it is roasted. Quite simply: we want to provide a product that delights the senses.
The Plush Puff Story
Once upon a time (Halloween time that is) a young boy asked “hey Mom, let’s make pumpkin marshmallows today”. Mom said, “hmmm, that sounds interesting, let’s give it a go!”. Well, that Mom called another Mom (who both coincidentally already worked as chefs together) and they went to it. After many painstaking hours in the test kitchen and many “almost batches”, Plush Puffs were born! Much to our delight, a whole bunch of other flavors turned out beautifully, and finally a special flavor we added last fall Pumpkin Praline! From the first hit, Toasted Coconut to the Chocolate Chipetta, they have all been a labor of love. In fact, it is still hard to resist more than one taste test when the batches are being made.
What Makes Plush Puffs So Special?
We’re devoted to the artisan marshmallow product. And because of this, we have had to be quite creative about the process of getting these made right. Downright innovative sometimes. But nobody cares about the process behind the scenes, because what makes our marshmallows so special is how they taste. Even after all these years of making marshmallows, we still love to eat Plush Puffs ourselves and share them with our friends and family because we think they just taste so darn good. We've tried all the other marshmallows out there - and there are some good ones. But we consistently come away feeling confident that ours are best gourmet marshmallow product. available. We think you'll agree.
Ann Hickey-Williams
It would be remiss to omit the challenges of being a one-woman show in the bio. As many may relate, this is a second career path, as the first (many years as a health educator at the University of Southern California) was abbreviated by the birth of a second child. Transitioning from the world of Public Health to Marshmallows wasn’t exactly a straight line, however. I spent a good chunk working as a personal chef and caterer specializing in healthy gourmet. In fact, the brand Plush Puffs exists under the corporate name of To Your Heart’s Content. Looking back, many decisions, risks and connections have all contributed to my current life’s work. From working through both a master’s degree and culinary school to taking an even bigger risk and sticking out my neck to stand behind a dream. Doing so and experiencing the support of so many people (many of whom I’ve had no long term relations) has solidified what I know to be true: “suit up, show up, work from your heart and “IT” will happen”.
And so in my daily quests, a lot of people express to me, perhaps with my welfare in mind, “YOU MUST BE NUTS?” I always nod and agree- maybe with a twitch or two for effect – and explain “It may take a village to raise a child, but it takes a village idiot to do that and start a company” . As you can tell, another one of my philosophies is: no humor, no business.
But the insanity is really about the passion; the passion for a unique product, passion for running a sound business, passion for the future of my family as both a business owner and a role model. In addition to the “certifiable” leader, there have been a small army of committed friends and family that have not only supported the business, but have eaten so many sample marshmallows that, well let's just say they’re not exactly dying for more. Through all of the ups and downs and high and lows, it has always come down to the same question: “How do we get the world to try these marshmallows?” That is our mission.
Justin Leavens
Justin has a background in business operation, computer software, and film production, and carries the title "VP du Jour" at To Your Heart's Content. He also has his own software consulting company Just In Time Consulting. Justin acted as tasting guinea pig while Ann made her way though culinary school, and when his good friend said "gourmet marshmallows", he had no choice but to follow along. Justin is the guy who handles the accounting, arranges the marketing, trade shows, handles most of the customer service email, and "stuff" that comes through the pipe. Not to mention all the store demos, sales calls, and everything else that Ann gets oerwhelmed with.
Justin and his wife Jennifer have tasted more marshmallows in the past couple of years than nearly anyone else in the world.
Manufacturing Partner: Eggology
Plush Puffs teamed up in 2009 with local food company Eggology to provide a manufacturing facility for us. Eggology is a premiere provider of egg whites and other egg products (plus some other yummy treats!). If you're looking for a healthy protein, looking to cut fat from your diet, or just simply looking for good food - check them out! Also, we enjoy reading their blog.
Some Of Our Friends
Plush Puffs did not get where they are today without the help of a lot of talented people. Our logo, packaging, and website graphics were designed by Michelle DeLong. The website and e-commerce parts are maintained by Just In Time Consulting. And the beautiful pictures of our marshmallows were taken by photographer John Kelly and food stylist Karen Gillingham. We would recommend the work of these folks any day of the week, they will make you look like a superstar.
Company Training Videos:
http://www.homestarrunner.com/mrshmallow.html and
http://www.homestarrunner.com/fluffypuff2.html and
http://www.homestarrunner.com/marshie.html
Other Partners & Fun Links
Fondue Corner - Fondue articles and resources. Jezalin's Baskets. The RJTeam - Scottsdale, AZ Real Estate